Payment Information & Cancellation Policy
Payment Information
Pricing
Having taken into account Musician’s Union research and recommended pricing, I offer half hour or hour long lessons at £40 per hour or £20 per half hour. Students who would like regular lessons can pay by subscription for lessons during the school term (see dates below) at £150 per month for hour lessons, or £75 per month for half-hour lessons.
New pupils
I ask new pupils to pay for three lessons, or group sessions as a trial. After this trial period, if you would like to continue with lessons, I invite you to pay monthly by subscription. Please see my cancellation policy for what to do if you can’t make a lesson.
Subscription Payments
For regular pupils, it is my preference to receive subscription payments on either 1st or 15th of each month. This way, you may set up a standing order and don’t need to worry about paying different amounts each month or term. Subscriptions work out a little cheaper than once-off lessons (based on 40 lessons a year). Please see below for lesson dates, and my cancellation policy for what to do if you can’t make a lesson.
Once off Lessons
You can book once-off lessons at £40 per hour with me directly (subject to availability), by emailing amy@queensparkschoolofmusic.co.uk. You will be sent an invoice to pay in advance. Please see my cancellation policy for what to do if you can’t make a lesson.
Cancellation Policy
1-1 Lesson Pupil Absence
Please let me know with 7 days full notice if you are unable to attend a lesson, and I will attempt to make-up the lesson at a different time or in the holidays, or in some exceptional cases the lesson cost will be refunded. If notice for cancellation is shorter than 7 days, no make-up lesson will be provided, and you will still be charged.
In case of emergencies or serious illness, please let me know on the day as soon as possible, and I will endeavour to provide a make-up lesson at a later time, or in some exceptional cases the lesson cost will be refunded.
Non-emergency make-up lessons will be limited to four per year. Beyond this, students will be charged for any missed lessons and will not be eligible for make-ups.
Group Class Pupil Absence
Please let me know if you can’t make one of the group sessions. These sessions are planned around the school term (see dates below) and are non-refundable.
Lateness
If a pupil is late, they should let me know by email. Unfortunately the lesson cannot not be made up or refunded, apart from exceptional circumstances.
Notice
If you wish to stop attending lessons or group classes, please provide 1 month’s notice until your next subscription payment would be due. This allows me time to fill the slot with another student. If you give less than 1 month’s notice, I will ask for the next month’s subscription payment. Lessons are ideally terminated at the end of the school term.
Teacher Absence
From time-to-time I run workshops and projects that require me to take a day off teaching. In this case, your lessons will still go ahead with a substitute teacher who I know and trust. If you can’t make the lesson and I’m away, please email me and I will let the substitute teacher know. The same cancellation policy of 7 days notice for a make-up lesson applies in this instance. In the case of teacher illness or emergency, lessons will be cancelled, and you will be provided with make-up lessons or in exceptional cases, a refund.